Overview of Kommunicate _
Introducing Kommunicate, an AI chatbot platform designed to automate customer conversations, generate leads, and enhance customer experience. With a blend of AI and human touch, Kommunicate provides NLP-powered support bots for web and mobile applications, enabling businesses to offer delightful customer service on every platform.
Key Features of Kommunicate _
Codeless Bot Integration
Seamlessly integrate popular bot-builder platforms like Dialogflow and Amazon Lex without coding.
Kompose
Develop custom bots for your business with Kommunicate's no-code, GUI bot builder powered by conversational AI.
Custom Bots
Easily integrate custom-made bots or bots made on any popular third-party platforms.
Webhooks & API
Set up advanced workflows and exchange data with your database to execute dynamic actions.
Bot-human Hand-off
Automatically hand-off the conversation to human agents when the bot is unable to answer.
Smart Rich Messaging
Offer a captivating customer support chat experience with a wide range of rich messaging templates.
Conversation Auto-resolve
Automate redundant tasks, such as manually resolving dormant conversations.
Pre-defined Bots
Integrate bots from Kommunicate's gallery of smart bots to kickstart your support automation.
Kommunicate Use Cases _
Lead Generation
Use intelligent, user-friendly, and visually appealing chatbots to capture and qualify leads for your business.
Customer Support
Accelerate customer support with the power of an all-in-one support platform, reducing response times and increasing customer satisfaction.
Self-Serve Help Center
Set up FAQs and knowledge-base articles to enable customers to find answers to their queries independently.
Data Analysis
Optimize your support efforts by tracking, measuring, reporting, and analyzing customer interactions and support metrics.
Developer-Friendly Installation
Fast, multi-platform, secure, and scalable tech infrastructure caters to businesses of all sizes.
Third-party Integrations
Connect your favorite apps and easily move data to-and-fro from Kommunicate to streamline your workflows.
In conclusion, Kommunicate offers businesses a comprehensive solution for customer support automation, lead generation, and self-serve help centers.
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